Terms of Service
Effective Date: Jan 2026
T & T Tax Helpers
These Terms of Service (“Terms”) govern your access to and use of the website, forms, communications, and services provided by T & T Tax Helpers (“Company,” “we,” “us,” or “our”). By accessing our website, submitting information, or using our services, you agree to these Terms.
If you do not agree, please do not use our website or services.
1. Services Provided
T & T Tax Helpers provides professional tax preparation, tax consulting, and related services. Services are based on the information provided by the client. We do not guarantee tax refunds, outcomes, or liabilities.
2. SMS Messaging – Description of Use Cases
By providing your mobile phone number and submitting our forms, you agree to receive transactional SMS text messages from T & T Tax Helpers. These messages may include:
Appointment confirmations and reminders
Tax season notifications
Document and intake reminders
Status updates related to your tax return
Account and service-related communications
We do not send marketing or promotional SMS messages without explicit consent.
3. Message Frequency & Rates
Message frequency varies depending on your interaction with our services
Message and data rates may apply based on your mobile carrier and plan
4. Opt-Out Instructions
You may opt out of SMS messages at any time by replying:
STOP to unsubscribe
HELP for assistance
Opting out of SMS messages does not affect your ability to receive services, but may limit certain communications.
5. Customer Support Contact
For help or questions related to SMS communications or services, contact:
T & T Tax Helpers
📧 Email: [email protected]
📞 Phone: 704-492-8547
6. SMS Consent & Third-Party Disclosure
SMS consent is not shared with third parties for marketing purposes.
SMS consent is used solely by T & T Tax Helpers and is shared only with trusted SMS service providers (such as messaging platforms and carriers) strictly for the purpose of message delivery.
We do not send sensitive information such as Social Security numbers, tax return details, or refund amounts via SMS.
7. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability and carrier limitations.
8. Age Restriction (18+)
Our website, forms, and services are intended for individuals 18 years of age or older. By using our services, you confirm that you are at least 18 years old.
9. Client Responsibilities
You agree to:
Provide accurate and complete information
Submit required documents in a timely manner
Review all tax documents before signing or approval
Notify us of changes that may affect your tax return
10. Limitation of Liability
To the fullest extent permitted by law, T & T Tax Helpers shall not be liable for:
Errors caused by incomplete or inaccurate client information
Delays caused by government agencies, third parties, or system outages
Indirect or consequential damages
Our total liability shall not exceed the fees paid for services rendered.
11. Use of Website
You agree not to misuse our website, including attempting unauthorized access, submitting false information, or disrupting site functionality. We reserve the right to restrict access if misuse occurs.
12. Third-Party Services
Our website may link to or integrate with third-party platforms (such as scheduling tools, secure portals, or communication services). We are not responsible for their content or practices.
13. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
👉 Privacy Policy:
https://support.tandttaxhelpers.com/privacy-policy
14. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised Terms.
15. Governing Law
These Terms are governed by the laws of the state in which T & T Tax Helpers operates, without regard to conflict-of-law principles.
16. Contact Information
For questions regarding these Terms of Service, contact:
T & T Tax Helpers
📧 Email: [email protected]
📞 Phone: 704-492-8547
🌐 Website: TandTTaxHelpers.com